Privacy Policy

At Comfort Engineering, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in connection with our HVAC consultancy, design services, and water-cooled chiller products.

1. Information Collection

We collect personal details such as your name, contact information, and project-specific details when you voluntarily provide them through inquiries, consultations, or service requests.

2. Use of Information

Your data is used to communicate with you, provide service updates, deliver accurate project proposals, and improve our offerings. We do not share your personal information with third parties, except when required by law or necessary to fulfill our contractual obligations (e.g., subcontractors or suppliers directly involved in your project).

3. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes it was collected for or as required by applicable law.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal information by contacting us. We will make reasonable efforts to comply with your requests in accordance with applicable laws.

6. Consent

By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

7. Updates to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Please review this page periodically for the latest version.

8. Need Help?

If you have any questions or concerns, please contact us or call us directly for assistance.